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Collections Made Easy

Fast, Efficient, Proven Techniques to Get Cash from Your Customers, by Carol S. Frischer, 159 pages, softcover, April 1999.

It helps you to overcome your reluctance to make collection calls and keep better track of who pays when. The book begins by explaining the real reasons people don't pay their bill and reviews typical excuses you may hear -- and the best way to anaticipate and over come these obstacles.