Intervention Skills

Process Consultation for Small Groups and Teams

At last, a functional guide that focuses on putting the concept of group-process consultation into actual practice! Readers will learn how and under what circumstances a process consultant should intervene to make a group's work more effective. They'll also discover how to help groups identify, diagnose, and resolve problems as they occur. Real-world examples show how to make critical group concepts work. Also includes responses to commonly asked questions from working group-process consultants. A much-needed guide for the professional consultant and a useful resource for anyone who plays a role in the workings of a small group.

Table Of Contents:

Dedication.

Acknowledgments.

Foreword.

Introduction.

What is Group Process Orientation.

Task and Maintenance Processes: Key Concepts.

The Flow of Group Process Consultation: Phase I, Entry.

The Flow of Group Process Consultation: Phase II, Work Proper.

Types and Depth of Interventions.

Phases of Task-Group Development.

Group Process Consultant Competencies.

Group Process Consultation and the Organization.

Potpourri.

References.

Index.