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Carl G. Kline, MBA
copyright 1997-2005
The result is an easy-to-read, straightforward guide equally as valuable for the recent graduate as the veteran looking to put their practice into prime, resalable form. Hislop involves the reader by telling the fictitious story of a fellow dentist, Steve, who is simply overwhelmed and seeing his practice and life approaching toward a crisis point. Steve is skillfully interwoven into the nonfiction material, adding insight and some levity to the excellent text.
What other benefits can result from applying Hislop�s guidelines? More efficient operations, better patient outcomes, higher profits, reduction in malpractice risk, true quality control on referrals, clear communication between doctors and their staff, better staff relations, faster patient service, better patient compliance and retention, outstanding practice growth, piece of mind that the practice philosophy is understood and followed, no patients �lost to recall� or �lost to referral,� establishes an environment with which managed care can�t compete, and increased referrals for specialists. The $69 cloth book is a great Christmas or special gift for a fellow dentist.
Table of Contents
Introduction ACHIEVING YOUR DREAM
CHAPTER 1. ONE DENTIST�S STORY
CHAPTER 2. YOUR PREFERRED FUTURE IN DENTISTRY
CHAPTER 3. DESIGNING YOUR FUTURE: �Visioneering� Your Dental Practice
CHAPTER 4. THE PRACTICE PHILOSOPHY
CHAPTER 5. COMMUNICATING YOUR PHILOSOPHY
CHAPTER 6. ESTABLISHING COMMUNICATION STANDARDS
CHAPTER 7. PATIENT-CENTERED COMMUNICATION
CHAPTER 8. CREATING POSITIVE PUBLIC PERCEPTIONS
CHAPTER 9. SYSTEMS AND THEIR APPLICATION
CHAPTER 10. SCHEDULE BUSTERS: Communication with Your Oral and Maxillofacial Surgeon
CHAPTER 11. THE BLACK TRIANGLE: Problems of Periodontal Communication
CHAPTER 12. BANDING TOGETHER: Solving Orthodontic Problems
CHAPTER 13. THE PATIENT IN PAIN: Endodontic Referrals and Follow-Up
CHAPTER 14. ELMO GOES TO THE DENTIST: Pediatric Practice and Referrals
CHAPTER 15. IT�S OVER MY HEAD: Coping with the Complex Patient
CHAPTER 16. SAYING GOODBYE: Not All Relationships are Forever
CHAPTER 17. AFTER THE INK DRIES: Keeping the Dream Alive
EPILOGUE A DAY ON THE BAY
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Downloadable FAQ Announcement List
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