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Smart Staffing

Reviews

From Booklist , October 1, 1998
Little of today's management literature addresses or even acknowledges the specific problems and concerns faced by small businesses when it comes to human resources and personnel management questions. Outlaw left a marketing management position with Xerox to start his own consulting practice, and he specializes in teaching hiring skills to business owners and managers of companies of all sizes. Here, though, he addresses the special needs of companies that are not large enough to have their own trained human resources staff. Outlaw shows how to establish job definitions and hiring criteria, and he contrasts full-time, part-time, temporary, and outsourcing employee options. He explains how to create job applications, develop a recruiting plan, locate and screen qualified applicants, and check references. Outlaw also considers how to retain and reward top employees and advises that it is important to understand the reasons behind an employee's decision to leave. This guide is filled with forms, work sheets, and frequently asked questions and is a must for any small-business collection. David Rouse
Copyright© 1998, American Library Association. All rights reserved

Synopsis
Wayne Outlaw, a seasoned employment professional, has prepared an accessible, easy-to-use guide to finding, hiring, and keeping top-notch small business employees. "Smart Staffing" is like an entire human resources department in one book and a comprehensive guide to hiring and retaining top employees.
The publisher, Heide LaVaque lavaque@dearborn.com , October 7, 1998

Praise for SMART STAFFING
"The most important competitive weapon for a growing business in a service economy is people. Wayne Outlaw's expertise in creating competitive advantage through people for emerging enterprises is excellently captured in Smart Staffing. Far from theoretical, Wayne has created an incredibly practical guide for any business manager. This book has become required reading nationally for all our people involved in leading and managing our most precious asset."
Jonathan McNeill Co-President and Chief Executive Officer Sterling Collision Centers, Inc.
"Comprehensive, throrough, and powerfully effective. Smart Staffing is a perfect companion for every business owner-and a valuable reminder for human resource professionals."
Roger E. Herman, CSP, CMC Author, Keeping Good People Senior Fellow, Workforce Stability Institute
"Wayne Outlaw knows how to find and retain good people. A few hours with Smart Staffing will have profound impact on your bottom line."
Alan Weiss, Ph.D.Author, Million Dollar Consulting
"The training we need for life's greatest challenges; marriage, raising children, and recruiting and retaining star employees, is usually left to chance. That's no longer the case. Wayne's Smart Staffing is a comprehensive step-by-step guide to hiring and retaining the 'stars' you want for your company. No one should fail if they follow his formulas!"
Rosemary Maniscalco President and Chief Operating Officer Comforce Staffing Services
"Smart Staffing will help with improving 'The Human Asset' side of your balance sheet. Each chapter is filled with ideas that can be immediately implemented. Buy the book and use it, the payoff will be 1,000-fold! You can't grow a business without people, this is an A to Z manual on how to do it right."
Paul E.Berman President Val-Pak of Philadelphia
"Wayne Outlaw has written the quintessential book on hiring, rewarding, and keeping top employees for a growing business. Practicing the approach advocated in Smart Staffing will take light years off your learning curve and provide you with the peace of mind that comes from knowing you have made the right decisions regarding people. Get it; read it; use it! You'll be glad you did."
George Morrisey Author, Morrisey on Planning
"The largest obstacle to my company's future growth and health is finding, growing, and maintaining human capital. Smart Staffing addresses these problems with amazing clarity and direction. It's a must-read for any manager. I distributed five advance copies to my key managers and got instant results. Thank you!"
Mitchell Bender CEO and President, Pace American, Inc.
"What a great book! Smart Staffing gives the businessperson everything they need to know for managing the critical staffing function. This step-by-step guide is solid and practical, supported by rich background information. It even covers online recruiting and screening. Smart Staffing is a must-read."
Wally Bock Author and publisher, Briefing Memo

"Smart Staffing is an outstanding resource for all CEOs and business owners trying to understand the challenges of maintaining a stable workforce. I intend to share Smart Staffing with my associates, so together we can gain better insight into the reality-based staffing process. This book proved very interesting and relevant to my business, and I'm already using some of the ideas in it. Excellent!"
Thomas R. Clarke President Creek Pointe