Task

Filename

Primary

Shared

Back-Up

Opening and Closing the Office

openclse.doc

Morning Huddles

mornhudl.doc

Answering the Telephone

sanswer.doc

Dealing With the Hostile Patient

hostile.doc

Front Desk and Hygiene Communication

hygfdcom.doc

Greeting and Checking In Patients

greetseat.doc

Dental Benefits Eligibility Verification

veribens.doc

Patient Dismissal

ptdismiss.doc

Walk-Out Statements

entertx.doc

Collecting the Day of Treatment

dayoftx.doc

Collecting and Authorizing Credit Card Payments

ccauth.doc

Pre-Determinations: Patient Notification

predetrm2.doc

Operating Office Equipment

sequipt.doc

Cleaning the Reception Area

clnrecept.doc

Office Supplies

sorderg.doc

Maintaining Patient Charts

ptrecords.doc

Monitoring Production Goals

prodgls.doc

Chart Preparation

spullcht.doc

Patient Transfers and Records Release

stransf.doc

X-Ray Duplication Request

xraydupe1.doc

Practice Information Portfolios

newptpkg.doc

Outgoing Mail

outmail.doc

Confirming Appointments

snexday.doc

Appointment Scheduling:

Guidelines

apptguide.doc

Verbal Skills

sverbsk.doc

Abbreviations Used in Scheduling

scedabr.doc

Adjustments

scedadj.doc

Bleaching

sbleach.doc

Consultations

scedcons.doc

Crown and Bridge

scrown.doc

Emergencies

sappteme.doc

Extractions

sextrac.doc

Full and Partial Dentures

sfullde.doc

Hygiene

shygenr.doc

New Patient/Non-Emergency

snewpat.doc

Oral Sedation

scedoral.doc

Recementing Crown and Bridge

sreccrwn.doc

Sealants

sealant.doc

Specialists

scedspec.doc

X-Rays

apptxray.doc

Recall

srecall.doc

Treatment Follow-Up

txfollowup.doc