Contemporary Medical Office Procedures, 3rd Ed.

Description:

Contemporary Medical Office Procedures, Third Edition, is designed to provide learners with the knowledge and skills necessary for career success in administrative medical assisting. Entry-level administrative and general competency areas outlined in the Medical Assistant Role Delineation Chart of the AAMA are addressed. The book is divided into five parts: “Today’s Medical Environment,” “Patient Relations,” “Computers and Information Processing in the Medical Office,” “Automating Medical Office Financial Management,” and “Becoming a Career Medical Assistant.” Each part focuses on a major area that influences an administrative medical assistant’s responsibilities.

Product Benefits:

1. A FREE Administrative Skills CD-ROM in the back of the book reinforces concepts presented in the book through interactive exercises
2. Application problems provide learners with practice completing medical office tasks
3. In Your Opinion questions encourage critical thinking by challenging learners to form opinions on thought-provoking issues
4. Internet activities give learners experience using the Internet to locate chapter-related information

Table of Contents:

Preface. How to Use the Book. How to Use the Medical Assisting Administrative Skills CD-ROM. PART I: TODAY'S MEDICAL ENVIRONMENT.
Chapter 1: The Medical Environment.
Chapter 2: The Medical Staff.
Chapter 3: Medical Ethics.
Chapter 4: Medical law. PART II: PATIENT RELATIONS.
Chapter 5: Interacting with Patients.
Chapter 6: Telecommunications.
Chapter 7: Scheduling Appointments. PART III: COMPUTERS AND INFORMATION PROCESSING IN THE MEDICAL OFFICE.
Chapter 8: Computers in the Medical Office.
Chapter 9: Medical Documents and Word Processing.
Chapter 10: Professional Activities, Travel Arrangements, Postal and Delivery Services.
Chapter 11: Managing Medical Records. PART IV: AUTOMATING MEDICAL OFFICE FINANCIAL MANAGEMENT.
Chapter 12: Pegboard Accounting and Computerized Account Management.
Chapter 13: Billing and Collection.
Chapter 14: Health Insurance and Coding. PART V: BECOMING A CAREER MEDICAL ASSISTANT.
Chapter 15: Seeking Employment.
Appendix A: AAMA Medical Assistant Role Delineation Chart.
Appendix B: CAAHEP Standards for Curriculum.
Appendix C: ABHES Course Content Requirements.
Appendix D: Registered Medical Assistant (RMA [AMT])