The Consulting Process in Action

The Classic Guide No Practitioner can do Without!

This is the accumulation of thirty-five years of work by two pioneers in the training and development field. Teachers, trainers, consultants, and lifelong learners themselves, the authors share their repertoire of concepts and strategies.

You'll Learn to:

• Recognize the phases in consulting
• Cope with ethical dilemmas
• Assess and evaluate your projects
• Consult in international settings
• Facilitate change -- and much more!

Whether you're an internal or external consultant. you'll use this guide to recognize the most appropriate, effective, and credible approach to any consulting dilemma. The practical charts, checklists, and referenes help you to put the Lippitts' invaluable lessons to work.

This book offers an excellent framework to build your own consulting process, or to examine an existing process with others. The authors offer several roles played by consultants and describe when each is appropriate. As a manager, I have found it an excellent tool to enable internal consultants to objectively examine their own projects in both planning and corrective modes. If you're stuck, or manage people who are stuck, this book is likely to help.